At Cuchi Ltd, we want your customer experience to be as satisfying as possible, and we respect your right to privacy. We collect and treat any customer information with care and confidentiality. While we may store customer details securely, information is never sold, traded or shared with external parties or entities. Online credit card transactions are processed using secure payment facilities and no credit card details are retained by us unless pre-authorisation is given.


Cookies are commonly used in online search engines to track use and to recognise each time your browser visits our online site. Cuchi uses such tracking technology to identify pages visited on our site. Information is used for site optimisation to enhance the online experience of Cuchi customers.

Cookies are information pixels that record online ‘footprints.’ Most web browsers accept cookies as part of routine uses of tracking technologies. Tracking technologies identify the browser used, not personal users. Should you wish to refuse cookies, your browser settings can be adjusted to do so.

Third party information

Occasionally Cuchi provides links to third party pages. Clicking the link means you leave Cuchi’s site. Cuchi Ltd is not responsible for the content on these sites, therefore their management of personal information is outside the remit of Cuchi’s privacy policy.

Online and voucher payment

Cuchi Ltd uses LayBy for its online credit card transactions. LayBy processes online credit card transactions securely. Payments are processed in real-time. Cuchi Ltd does not have access to your full credit card number.

Payment by an authorised Cuchi gift voucher is also accepted. Only one voucher may be redeemed per order.


We like to notify our customers about new product arrivals, promotions and special offers, and news and general inspirational content. When you subscribe to Cuchi’s mailing list, we will send you timely updates about Cuchi products. If you would like to unsubscribe from our emails you can do so at any time, for any reason.